SUPPORT

ROBOVIS is an innovation company for extended robotics, machine vision and automation applications. We continuously increase our network to give the best service and support for our customers. We offer worldwide support for our customers via our international offices and integrators. We offer to be your real-partner by designing, developing, deploying and finally supporting your machine vision, robotics and automation solutions.

Telephone

+49 30 600 33 888

Training Program

CUSTOMER CARE PROGRAMS

Basic ROBOVIS Support

The Basic package includes 12 months technical customer service and support. The Basic service package provides a same day guarantee of support providing the request is logged before 1pm. Please contact us for more information about the full content of the Basic ROBOVIS Support package.

Standard ROBOVIS Support

The Standard package includes 24 months technical customer service and support. The Standard service package provides a same day guarantee of support providing the request is logged before 4pm. Please contact us more information about the full content of the Standard ROBOVIS Support package. 

Enterprise ROBOVIS Support

The Enterprise package includes 36 months technical customer service and support. The Enterprise service package provides a same day guarantee of support providing the request is logged before 6pm. Please contact us more information about the full content of the Enterprise ROBOVIS Support package. 

What We Offer

Experts of Machine Vision and Robotics Technologies

Customer Service and Support Center (CSS)

We support you with our machine vision, robotics and automation experts. Please contact us for more information about our service packages. Our service and support offerings under our CSS are as follow:
Machine Vision Systems100%
robotics and automation systems100%
System Certification100%
Installation100%
Commissioning100%

Why Chose Us?

Creative People
We have very creative and innovative R&D engineers to support your projects. We also work very close with well-known international universities and institutions to offer unique and advanced solutions for our customers and partners. Our software, electrical, optical and mechanical engineers works very close during the lifetime of the project to create best solutions.
Awesome Customer Support
ROBOVIS Academy
© 2015-2019 ROBOVIS GmbH

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